Privacy Policy

1.      COMMITMENT TO YOUR PRIVACY

ProfTek Pty Ltd values your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your personal information.

"Personal information" refers to details that can identify you or are linked to your identity.

 

2.      TYPES OF PERSONAL INFORMATION WE COLLECT

We may gather the following categories of personal information:

  • Name

  • Address

  • Phone number

  • Fax number

  • Email address

  • Information regarding the goods or services you have purchased

  • Details of your inquiries

  • Communication records between us

  • Credit card information

  • Bank account details

  • Trade references

 

3.      METHODS OF PERSONAL INFORMATION COLLECTION

We collect personal information in several ways, including when you interact with us electronically, by phone, or in person, when you visit our website, and when we provide our services to you.

 

 4.      USE OF YOUR PERSONAL INFORMATION

The information we collect is used to deliver our services to you, enhance our offerings, and notify you of potential opportunities that may interest you.

We do not share your information with third parties, except when necessary to work with our business partners in providing services to you or when legally required to do so.

 

5.      OVERSEAS DISCLOSURE OF YOUR PERSONAL INFORMATION

To fulfill our services to you, we may need to disclose your personal information to recipients in the following countries:

  • China

  • Germany

  • Malaysia

  • South Korea

  • Switzerland

  • United Kingdom

  • United States 

  • Italy

  • Spain

Typically, this information includes shipping addresses, freight or courier details, account numbers, and your contact information.

 

6.      PROTECTING YOUR PERSONAL INFORMATION

We take reasonable precautions to safeguard your personal information. However, we cannot be held responsible for unauthorized access to this information.

 

7.      ACCESSING AND UPDATING YOUR PERSONAL INFORMATION

You can request access to or update your personal information by contacting us at Sales@prof-tek.com. A reasonable administrative fee may be charged for providing access.

 

8.      PRIVACY COMPLAINTS

If you have any concerns regarding our privacy practices, please contact us at Sales@prof-tek.com. We take privacy complaints seriously and will respond promptly after receiving your written notice.

 

9.      POLICY UPDATES

Please note that we may revise this Privacy Policy from time to time. Updated versions will be posted on our website, so we encourage you to review the policy periodically.

 

10. WEBSITE USAGE

INFORMATION COLLECTED WHEN VISITING OUR WEBSITE

When you visit our website, we may collect information such as your browser type, operating system, and the website you visited before arriving at our site. This data is used in aggregate to analyse site usage and improve our services.

 

COOKIES

Our website uses cookies, which are small files stored on your device to identify you upon return visits and to remember details about your usage. Cookies are not harmful programs and are used to enhance your website experience.

 

LINKS TO THIRD-PARTY SITES

Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices or content of these third-party sites.

not responsible for the privacy practices or content of these third-party sites.